Autonomous Drone Service Begins Commercial Deliveries in Pilot City

Autonomous Drone Service Begins Commercial Deliveries in Pilot City

FOR IMMEDIATE RELEASE

Wing Launches First City-Wide Autonomous Drone Delivery Service in Frisco, Texas

Alphabet-backed operator begins routine BVLOS flights to suburban homes, targeting 30-minute grocery and meal drop-offs without human pilots in the loop.

Frisco, Texas – November 22, 2025

Frisco on Thursday became the first U.S. city to host a permanent, city-scale autonomous drone delivery network after the Federal Aviation Administration (FAA) granted Wing Aviation LLC a fleet-wide Beyond Visual Line of Sight (BVLOS) waiver covering all 68 square miles of the Dallas suburb. The Alphabet-owned operator immediately began accepting paid orders from 42 retail partners, including Walmart, Kroger, and local restaurant chains, with autonomous aircraft now lifting off every 90 seconds from two micro-fulfillment “AutoLoader” pads.

The launch marks the transition of drone delivery from tightly-scripted pilot projects to revenue-generating infrastructure. Wing’s traffic-management system files dynamic flight plans that de-conflict with Dallas-Fort Worth arrivals and departures in real time, allowing aircraft to cruise at 150 ft along predetermined aerial lanes without a human controller. According to a new FAA environmental assessment, replacing car trips with electric drones on the 2- to 6-mile routes that dominate Frisco e-commerce will cut 94 % of tail-pipe emissions per package .

Market analysts say the milestone could accelerate adoption nationwide. The U.S. autonomous drone delivery segment is projected to expand from USD 1.5 billion in 2025 to USD 15 billion by 2035—a 25.9 % compound annual growth rate—driven by regulatory clarity and retailer demand for cheaper last-mile options . E-commerce accounts for half of current revenue, but local governments are increasingly subsidizing medical and grocery drops to reduce congestion and emissions.

“Frisco is the proof-of-concept we have been working toward since 2017,” said Adam Woodworth, CEO of Wing. “With BVLOS approval in place, our aircraft can now serve an entire city the way a utility operates—predictable, scalable, and fully autonomous. We expect to exceed 100,000 deliveries here within the first twelve months while cutting average wait times below 15 minutes.”

Wing’s fleet of hybrid tilt-rotor aircraft can carry 3.3 lb payloads up to 12 miles on a single battery cycle, landing in 4 × 4 ft backyard clearings or on curbside “delivery nests” supplied to households free of charge. Each aircraft is monitored by a remote supervisor who can intervene if onboard detect-and-avoid sensors flag an anomaly; otherwise the flight is autonomous from take-off to drop. The company has already logged more than 500,000 commercial flights across three continents without a major safety incident .

City officials say early data show a measurable traffic benefit. During a four-week soft-open that began in October, Wing moved 8,200 packages that would otherwise have required 6,100 car trips, reducing estimated vehicle-miles traveled by 18,400 miles. “We’re a city of 230,000 that adds 25,000 new residents every year,” explained Frisco Mayor Jeff Cheney. “Autonomous delivery gives us a way to decouple economic growth from gridlock, and our residents love the speed.”

Retail partners pay Wing a per-package fee that averages USD 2.80—roughly 30 % below the cost of gig-driver delivery, according to internal Walmart figures. Customers place orders through existing apps; eligible addresses see a “30-minute drone delivery” toggle at checkout with no price premium. Analysts at Facts.MR estimate that once BVLOS rules are replicated nationally, retailers could save USD 9.2 billion annually in last-mile costs, while consumers regain an aggregate 120 million hours now lost to doorstep waits .

Wing says it will replicate the Frisco model in at least three additional Sun-Belt metros during 2026, targeting regions where population density, single-family rooftops, and favorable weather converge. The company is also testing robot-to-drone hand-offs with Serve Robotics that would extend reach into dense urban cores without adding sidewalk congestion .

About Wing Aviation LLC
Wing, an Alphabet company, develops autonomous drone logistics systems for retail, food, and healthcare customers. Since 2019 the firm has completed more than half-a-million commercial deliveries across the United States, Australia, and Europe, holding both FAA Part 135 air-carrier and Part 107 BVLOS certifications. For more information visit wing.com.

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