MediReach Health Launches AI-Enhanced Virtual Urgent Care Platform to Expand Access for Minor Ailments
SAN FRANCISCO – November 25, 2025 – MediReach Health, a leading digital healthcare provider, today announced the nationwide launch of its Virtual Urgent Care platform, offering patients immediate access to licensed clinicians for minor ailments through secure video consultations. The service targets the 82% of patients who increasingly prefer hybrid care models while addressing critical capacity constraints in traditional urgent care settings.
The platform launches as virtual care accounted for 6% of all healthcare visits in 2023—up from just 0.2% in 2019—according to Urgent Care Association data. With the U.S. virtual care market projected to grow from $11.40 billion in 2025 to $46.29 billion by 2030 at a compound annual growth rate of 32.35%, MediReach Health’s entry responds to accelerating consumer demand for convenient, on-demand medical attention.
Clinical evidence demonstrates significant system-wide benefits. A recent peer-reviewed study in integrated healthcare systems found that virtual urgent care diverted 55% of patients away from in-person urgent care clinics while reducing average wait times from 68.89 minutes to 47.70 minutes . The same research showed nearly 90% positive patient sentiment, with Net Promoter Scores consistently ranking between 86–89. “These findings validate our core mission,” said Dr. Sarah Chen, MediReach Health’s Chief Executive Officer. “We’re not just creating a digital front door—we’re building a clinically robust alternative that preserves continuity of care while giving patients back their most valuable resource: time.”
The MediReach Virtual Urgent Care platform integrates AI-powered symptom assessment with board-certified clinician oversight, treating conditions including upper respiratory infections, sinusitis, urinary tract infections, dermatological issues, and minor injuries. Patients access care through a mobile app or web portal, with median consultation times under 15 minutes and integrated e-prescribing capabilities to over 65,000 pharmacies nationwide. The service operates 24/7/365, including holidays, with no appointment necessary.
Market adoption data reinforces the opportunity. A 2024 survey by Teladoc Health and Becker’s Healthcare revealed that 100% of hospital respondents now offer or plan to offer virtual care by year-end, while 83% of healthcare providers endorse hybrid delivery models. The Department of Veterans Affairs recently reported its tele-emergency care program resolved 60% of cases without requiring in-person visits, particularly benefiting rural and mobility-limited populations. “We’ve designed our platform to serve similar high-need populations while maintaining the clinical rigor that health systems and payers demand,” added Dr. Chen.
MediReach Health’s launch follows a successful beta period serving 12,000 patients across three states, achieving a 94% issue resolution rate on first contact. The company partners with major commercial payers and offers transparent cash-pay pricing at $59 per visit—57% below the average $138 cost of traditional urgent care visits for similar conditions. MediReach Health anticipates serving 250,000 patients in its first full year while reducing unnecessary emergency department utilization by an estimated 18%.
About MediReach Health
Founded in 2021, MediReach Health is a technology-enabled healthcare company specializing inynchronous and synchronous virtual care solutions. The company serves patients, employers, and health systems through its integrated platform, which includes primary care, behavioral health, and chronic condition management. MediReach Health maintains NCQA accreditation and is HIPAA-compliant, with clinical operations based in the United States. For more information
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